TWClark LLC - Website Design & Consulting - Sugar Land, Fort Bend County, TX

TWClark LLC Proudly Presents The
Website Owners Club^SM
The WOC is the Epitome of Support & Service

Need Help? Call or Schedule a phone call.

FAQ

Can anyone join The WOC?

Everyone can apply. Membership is based on committee approval and non-exclusivity.

What is an Exclusive Membership?

An Exclusive Membership is obtained when a company purchases it. At that time no other website of that type (Candy Store) can join The WOC. If there is a website of that type in The WOC an Exclusive Membership can not be purchased.

H: This is the Holistic Membership mark. It combines with other classes i.e. Class H-II.
A Holistic site has a dedicated support person.
K_n: This is the Kaiser Membership mark. It combines with other classes i.e. Class K_n-II.
A Kaiser mark is normally temporary and indicates the use of additional staff during development or major re-work but could be used to indicate a full-time support person.
M: This website doesn't meet minimum Infrastructure Units and pays Monthly Dues based on the Class minimum i.e. Class II-M.
X: This website has extras that are not provided by Club Membership or in the Membership class i.e. I-X.

What is a dotMobi?

A dotMobi is a Website (YourCompany.mobi) that is designed to work on a cell phone. The site is designed to work on all size screens and contains a link to your (.com) website for people using a PDA and a link that will automatically dial your number on their cell phone. Because of slow download speed on cell phones the pages contain text designed to get the person to contact you. Why a dotMobi? Modern cell phones automatically add the (.mobi) to a URL so the user doesn’t have to key in the .TLD (Top Level Domain).

What does "Everything is Included" mean?

Think of it as having an employee. You let us know what you want and if it's in your Membership Class we do it. Simply put; "You don't have to pay extra for anything done to your Website."

What does "Unlimited" mean?

Modifications: There is no limit on the number of Class authorized changes, additions or deletions that you can have made to your website.

There is a overage penalty if your utilization exceeds 200% in any three periods and your total utilization exceeds 200%.
There is a overage penalty if your total utilization exceeds 500%.

Disk space: You can have as large a site as you need (you won't face an upper limit or "ceiling"). In other words, you can have as much content as you want.

Data transfer: There is no limit. Visitors to your web site will be able to download and view as much content from your site as they like. However, in certain circumstances, your server processing power or server memory could limit downloads from your site.

Email storage: Unlimited email storage gives normal email account users like yourself an opportunity to not have to worry about hitting a storage limit. You can save your correspondence and never worry about having to delete older messages to make room for more. However, the purpose of unlimited storage isn't to provide an online storage warehouse. Email left on the server more than 14 days is deleted.

How long is my Membership?

Your membership lasts as long as you want it. Monthly dues are billed monthly, in advance, and by paying your monthly dues your membership is renewed for one month.
By not paying your Monthly Dues you are requesting immediate Membership termination.

How long must I remain a member?

You can terminate your membership at any time. (If you entered the WOC on a discounted membership fee you must remain a member for two years or pay the difference of the Membership fee.)

Can the WOC terminate my Membership?

The WOC may terminate your Email service, without notice, in the event your account is suspected of SPAMMING.
The WOC may terminate you Membership with 30 days prior notice. If The WOC terminates your membership within 1 year of joining the WOC your Membership Fee will be refunded at the rate of 8.334% for each full month short of 1 year membership.

May I sell my membership to someone else?

No. (If you sell your website the Membership will transfer to the new owner.).

Is there a penalty for terminating my membership?

No. (If your current utilization is over 100% you will have to pay any overage.)

Will my Monthly Dues ever change?

Yes. Monthly Dues may/will change:

On your anniversary (May increase, decrease or stay the same)

When your Class changes (May increase or decrease)
When your utilization exceeds 200% in any 3 (three) periods and your total utilization exceeds 200% (Dues will double or you can pay the overage rate.)
When your total utilization exceeds 500% (Dues will tripple or you can pay the overage rate.)

What are Infrastructure Units?

Infrastructure Units are files or resources that make your website work. An example is the Home Page file. They consist of:

Programs - ASP Files (These are programs for your pages and/or server side functionality i.e. "HomePage.asp")
Include Files (These are files that become part of different pages i.e. the copyright for your site "Copyright.inc")
Java Scripts (These are files sent to the Client {IE, Netscape, etc.} for Client side functionality i.e. "Snow.js")
Visual Basic Files (Programs that make the site work i.e. sending email from the site or uploading documents)
Application Files (Server Scripts needed by your application i.e. "Global.asa")
HTML Files (Simple, static Website pages i.e. "Index.html Default.htm")
Image Files - Counts as an IU if it is content (Image files i.e. ".gif, .jpg, .png, .wmv, .mov, etc.")
Miscellaneous Files - Application files like (Word/.doc, Power Point/.ppt, Adobe/.pdf, etc.)
Email Boxes - An email box is required for each email address you have.
Processor (15 IUs) (When a dedicated server is needed)
Database Files (8 IUs) (Files that contain your database information i.e. Your Inventory, Customers, Orders, etc.)
Certificates (5 IUs) (A file that contains your certificate for secure pages i.e. HTTPS://MyFirstSite/Login)
IP: (4 IUs) (A unique Internet address needed when you have a dedicated server or a secure site i.e. HTTPS://)